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March 05, 2014


Pat Hennel

It's important that users realize that a CRM system is more than just a glorified note taking system. You can use your CRM to really track and measure how your customers behave and act. In turn, you can use that data to fine tune your own messaging, marketing, and sales strategies.

Bob Sullivan

Pat, Thank you for your comment. We work on stressing all of the capabilities of CRM and helping individuals to realize how useful CRM can be.

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Writers and Contributers

Bob Sullivan  Tonya Stephenson
Larry Brown Steve Luc
Brian Glymph
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