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October 04, 2007


Misty Khan

Great points, Bob! One of my clients started using our software just after loosing a large client to a former sales person. A couple of years later when they lost senior sales people, they hardly lost any of the top accounts managed by these former sales people. It wasn't just the information captured in the software, it was the mentality of the sales management and executives who were used to looking at data for their top clients and using that data to expand the relationship.

Misty Khan

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